These articles encompass Spandana Innovations policies for return and refund at the Superb Auto Spares Platform.
Refund Policy
- A Refund is applicable if and only if the order has not been dispatched. A cancellation fee of 5% is applicable on the total amount.
- The following topic encompasses all the conditions for a refunds, returns and rewards.
- Refunds will be done only through the Original Mode of Payment within 5 working days, subject to realisation from the concerned bank.
- An item cannot be returned for a refund if it has already been received by receiver. If there is a valid complaint, we will exchange the item.
Damaged Product
In case the receiver receives a product damaged due to shipping it will incur no refund. Any other damages are to be claimed against the product warranty.
Mis-Delivered
If the product has its items missing from its order, the missing items will be dispatched at the earliest.
Non-Delivery
If in any case, if a delivery is missed, the order shall be re-shipped at the earliest.