These articles encompass Spandana Innovations policies for return and refund at the Superb Auto Spares Platform.
- A Refund is applicable if and only if the order has not been dispatched. A cancellation fee of 5% is applicable on the total amount.
- The following topic encompasses all the conditions for a refunds, returns and rewards.
- Refunds will be done only through the Original Mode of Payment within 5 working days, subject to realisation from the concerned bank.
- An item cannot be returned for a refund if it has already been received by receiver. If there is a valid complaint, we will exchange the item.
In case the receiver receives a product damaged due to shipping it will incur no refund. Any other damages are to be claimed against the product warranty.
If the product has its items missing from its order, the missing items will be dispatched at the earliest.
If in any case, if a delivery is missed, the order shall be re-shipped at the earliest.